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In Choosing Care, HIV Patients Prefer Kindness Over Convenience

According to findings of a study published August 13, 2018, in PLOS Medicine, HIV patients in Zambia were willing to increase wait time and travel distance—and accept significant reduction in medication—in order to access a healthcare provider with a nice attitude. The study, led by UC San Francisco’s Elvin Geng, MD, MPH, professor of medicine, reveals how much patients value a positive attitude in relation to other aspects of clinical care.